Professional Development Courses

Quality Customer Service Training

Amazing customer service skills are crucial for building customer loyalty.

 

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An Amazed Customer is a Loyal Customer

An Amazed Customer
PROPER CUSTOMER SERVICE TRAINING CAN CONTRIBUTE TO LONG-TERM INCREASES IN SALES AND CUSTOMER LOYALTY.
The relationships developed through a single positive customer service experience not only can help deliver a sale but can also create a loyal customer that ensures repeat sales for years to come.
 
Plus, with the state of the social and digital age, one incredible customer experience can immediately translate to thousands more.

Top Customer Service Training Courses

LIVE ONLINE | 3 HOURS

Transforming Customer Complaints into Opportunities

If handled with empathy, complaints are an opportunity to create stronger customer relationships and opportunities for improvement.

LIVE ONLINE | 3 HOURS

Managing Customer Expectations

Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding them again and again!

LIVE ONLINE | 1 YEAR ACCESS

World Class Customer Service Training Package

Learn how to deal with upset clients, maintain an attitude that makes others feel understood, and build customer loyalty.

Our Customer Service Training Courses Will Help You:
Assess customer service attitudes and set goals
Make heroes out of your frontline service people
Amaze customers with every interaction

Build rewarding customer relationships
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Quick Tips for Outstanding Customer Service

It might sound simple, but driving profitability and growth stems from customer service and satisfaction. This guide offers practical customer service tips you can use immediately – and leave your competitors in the dust… every. single. time.
CORPORATE SOLUTIONS

Strengthen Customer and Team Relationships

Improve service quality and customer satisfaction.

Not only does each interaction between employee and customer affect the number of customers retained, but employees with effective customer service skills feel a greater sense of value and commitment to their job.

The skills learned in our customer service training courses make a positive impression on the minds of current and future customers, as well as the employees who utilize them.
TESTIMONIALS
“The Attitudes for Service course was a great tool for self-reflection on how I approach customers and resolving their issues. The trainer did an excellent job helping us to view things from a customer perspective to resolve issues in the most mutually beneficial way.”
Participant,
Attitudes for Service
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