Our Methodology

Performance Change Pathway™

The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviors. Our methodology supports the development of skills and habits needed to sustain performance change. We believe that the emotional shift is as important as the behavior shift. That’s why our Performance Change Pathway™ shows our deliberate approach to create training programs that drive improved performance.

Consider This Your Transformation Toolkit

Our process is designed to get to the heart of what your organization needs, and to develop custom solutions grounded in the Dale Carnegie training techniques. We follow a 5-step process, centered on workforce training.

INTENT-We Work Together to Define Your Strategic Intent

We help you develop a clear strategic vision, first by outlining a strategic vision for your organization, then uncovering the hurdles we may face in arriving at your desired destination. It’s really those hurdles that we need to clear.

INQUIRE-We Inquire to Determine Your Organizational Needs

Now that we know what hurdles you face, let’s have an honest conversation to understand where your business stands today, so we can better drive toward your goals. Once the bar is set, and a plan is in place, we can develop custom training solutions that support your organization’s specific needs.

INVOLVE-We Involve Absolutely Everyone

We check in with employees at all levels to hear their thoughts on your overall company vision, find competency gaps that need to be closed, and discover attitudes that can support or undermine change, because positive change is a team effort.

INNOVATE-We Innovate Positive Change

Dale Carnegie Training changes people so they can change their organizations, which then changes the world. Progress is propelled by the power of transformation, and that begins within. Our training solutions provide measurable results and map directly to the competencies we’ve identified to achieve your corporate initiatives through your people

IMPACT-We Impact Results

Our training is known to ignite long-term behavior change, and fuel emotional and intellectual engagement in businesses of all sizes. Dale Carnegie’s unique results-driven methods have endured around the world for over a century. We’re determined to drive your organization toward its goals

Badges Boost Your Value and Show Everyone Your Achievements

Think of a Dale Carnegie badge as a medal of honor to pin to your resume! Colleagues notice them, and potential employers actively seek them. Each badge earned will raise you among the ranks, preparing you to be a highly sought-after and much more desirable professional.

Earn Your Certificate

Most Dale Carnegie training courses qualify for Continuing Education Units (CEUs) and Education Credits. In addition, some classes feature specific accreditations.

Our Proven Training Methods Drive Success

Explore our case studies that exemplify how Dale Carnegie training works for professionals and businesses of all facets.

Explore Case Studies